Check-in time is from 3:00 PM, and check-out time is by 11:00 AM. Early check-in and late check-out can be arranged subject to availability. Please contact our reception team in advance to make arrangements.

Reservations canceled more than 30 days before arrival receive a full refund. Cancellations between 15-30 days before arrival incur a 50% charge. Cancellations less than 15 days before arrival are non-refundable. We strongly recommend travel insurance to protect against unforeseen circumstances.

Yes, we offer private transfers from both Olbia and Cagliari airports. These can be arranged through our concierge team at least 48 hours before arrival. For the most comfortable experience, we recommend our luxury sedan service or helicopter transfers for those seeking an unforgettable arrival.

Due to the unique nature of our cave accommodations and cliff-side location, not all areas are fully accessible. Suite Sole offers the best accessibility options. Please contact us directly to discuss specific requirements, and our team will work to accommodate your needs whenever possible.

We welcome well-behaved small dogs (under 10kg) in Suite Sole only. A cleaning fee of €50 per stay applies, and advance notice is required. Service animals are welcome throughout the property with proper documentation.

Absolutely. Our culinary team can accommodate a wide range of dietary preferences and restrictions, including vegetarian, vegan, gluten-free, and allergen-specific menus. Please inform us of your requirements at the time of booking or at least 48 hours before your arrival.